10 Must-Have Inside Sales Technologies
Imagine being told you have to dig a hole in your backyard 🕳
Doesn't seem too hard, right?
Oh ... but you can't use a shovel. In fact, the only tool you have at your disposal is a toothpick.
Suddenly, this job doesn't seem so easy.
Similarly, your business's inside sales team needs the right technology to be as productive and impactful as possible. Without it, simple tasks become complex and efficiency dwindles.
Free Download: Online Sales Kit + Templates
Not to mention, just because the tools and tech you have in place for your outside sales team work well for their needs, doesn't necessarily mean they'll be an ideal fit for your inside sales reps, too.
By ensuring your inside sales reps have the tools they need to operate, your business success and growth will be in reach thanks to improved efficiency, visibility, communication.
The good news is there are a plethora of inside sales technologies in existence today. The bad news is it can be daunting to find the right tool(s) for your team because of the number of options available.
That's why we've put together this guide — to provide you with a look at today's must-have inside sales tools.
Inside Sales Tools
- Customer Relationship Management (CRM) Tools
- Sales Automation Tools
- Prospecting Tools
- Appointment and Scheduling Tools
- Sales Calling and Tracking Tools
- Video and Screen-Sharing Tools
- Wireless Headsets
- Multiple Monitors
- Reporting Tools
- Productivity Tools
In addition to what's likely the most obvious necessity for reps — a smartphone (let's face it, reps can't do their jobs without the ability to call, text, email, video call, merge calls, browse the web, etc. at their fingertips) — here are some other must-haves.
1. Customer Relationship Management (CRM) Tools
Whether you're a startup or an enterprise-level company, a CRM, like HubSpot CRM, is an integral tool for growth. A CRM allows all of your business's information and systems to live in a central location.
This improves organization-wide collaboration, alignment between Sales and Marketing (and Customer Support), communication among sales personnel, and engagement with prospects and leads.
Plus, CRMs like HubSpot, often automatically provide access to a multitude of other sales tools, many of which we'll touch on below. For example, reps who use the strategy of social selling can take advantage of HubSpot's social media tool that assists in reaching, marketing, and selling to target audience members on various platforms.
Comments
Post a Comment